Welcome to C.E.M Mediation & HR

C.E.M Mediation & HR offers a range of services to help businesses get the best out of their most important assets – their employees. From accredited mediation support to help resolve workplace conflict and improve working relations, to the provision of HR support, guidance, training and project management to help address people management demands, you can trust C.E.M Mediation & HR to deliver honest, reliable, high-quality support to help you drive your business forward.

Is mediation the right choice?

What can workplace mediation help you to achieve?

Tailored training support

Improve your people management capability with our training solutions.

HR support

With you every step of the way

Member of CMC

Member of CIPD

Practices in line with European mediation guidelines


Civil & Commercial Mediation

Civil & Commercial Mediation

Helping you resolve disputes from contractual problems to inheritance issues or boundary disputes

HR Advice

HR Advice

Helping you with people management issues and supporting HR best practice

Workplace Mediation

Workplace Mediation

Helping you to resolve conflict and problems in the workplace

HR Investigations

HR Investigations

Helping you to complete investigatory work to support your formal HR process

Employment Mediation

Employment Mediation

Helping you resolve problems when the employment relationship has completely broken down

In-house Training

In-house Training

Helping your business grow by providing your staff with high quality people management training

I have worked with/for

Metropolitan Thames Valley

Paul Smith

Vision Express

Pregnant Then Screwed

Capital One


National Probation Service

The Chesterfield College Group

Client Testimonials

  • "If it's professionalism, determination and results you are looking for then Charlotte is at the top of my recommendation list. She is extremely knowledgeable and experienced in a variety of current HR disciplines. Having worked with Charlotte on numerous occasions in both education and consultancy sectors, I was particularly impressed with her ability to deal with difficult scenarios effortlessly! And if your organisation skills are slightly lack lustre then don't worry because Charlotte is not afraid to ensure you stay on top of deadlines."

    Jo French, Deputy Head of Business and Economics, University of Sheffield

  • "Charlotte is an extremely composed, hard-working and capable HR Professional who is also a particularly lovely individual. She tackled our project with diligence and tact, bringing experience, professionalism and creative thinking to our very large and challenging project. It was enjoyable working with Charlotte and she retained a calm and clear-headed perspective throughout the project, even when the pressure was on and stakeholder management proved challenging. Best of all, she was able to just get on with things confidently, needing little direction and working really effectively with the team. I wouldn't hesitate to recommend Charlotte or work with her again."

    Victoria Stakelum, Deputy CEO, Arden University

  • "Charlotte’s attention to detail and tenacity was highly valued in the completion of the project. Her approach was always flexible and she often supported other HR casework when required. She is hardworking, diligent and a pleasure to work with. Charlotte’s attention to detail and tenacity was highly valued in the completion of the project.  Her approach was always flexible and she often supported other HR casework when required.  She is hardworking, diligent and a pleasure to work with."

    Metropolitan and Thames Housing Trust

  • "We were impressed with the compassionate way that CEM mediation managed a redundancy process for us."

    Warmans Property Management

  • "CEM advised us on all work contracts to make sure we comply with all of the relevant employment legislation. The HR advice and guidance was articulated in simple terms and the options available to us were explained, with pro’s/con’s and risks associated with each route."

    Grundy and Co Ltd